link.creo.farm

Privacy Policy

Last updated: 13 May 2026  ·  Effective: 13 May 2026

CREO.FARM PTE. LTD. ("Creo", "we", "us", or "our") operates link.creo.farm (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and its 2020 amendments.

By using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of the Service.


1. Who We Are

Data Controller: CREO.FARM PTE. LTD., Singapore

Data Protection Officer (DPO): For all privacy enquiries, access or correction requests, and consent withdrawal, contact our DPO at:

Email: contact@creo.farm

We aim to respond within 10 business days.

2. Personal Data We Collect

2.1 Account Data

When you register with email and password, we collect your email address and store a securely hashed version of your password. We never store your password in plain text.

2.2 Google Sign-In Data

If you sign in with Google, we receive from Google your name, email address, and profile picture. We use this solely to create and authenticate your account. We do not receive your Google password or access your Google Drive, Gmail, or any other Google services.

2.3 NFC Tag Profile Data

When you configure an NFC tag, you voluntarily provide profile information such as your display name, job title, organisation, address, profile photo, and links (URLs, phone numbers, email addresses). This data is displayed publicly to anyone who scans or views your tag. Only provide information you are comfortable sharing publicly.

2.4 Tag Scan Logs

Each time your NFC tag is scanned or your link page is visited, we log the timestamp, action type (redirect or link page view), IP address, and browser/device user agent. This helps you understand tag activity and allows us to detect abuse. Logs are attributed to your tag but are not shared with third parties in identifiable form.

2.5 Technical & Session Data

We use session cookies and authentication tokens to keep you logged in. These are stored in your browser and are necessary for the Service to function. We do not use advertising cookies or third-party tracking pixels.

2.6 Location Autocomplete

When you enter an address in the tag configuration form, your input is sent to Google Maps Platform to provide autocomplete suggestions. This is subject to Google's own privacy policy. We do not store your search queries, only the final address you select and save.

3. Why We Collect Your Data and Our Legal Basis

PurposeData UsedLegal Basis (PDPA)
Create and authenticate your accountEmail, name, Google profile dataConsent; Contractual necessity
Display your NFC link page to visitorsProfile data, links, avatarConsent (you choose to publish this)
Provide tag activity analytics to youScan logs, IP, user agentContractual necessity; Legitimate interests
Security — detect abuse and replay attacksIP, user agent, NFC countersLegitimate interests
Send password reset and account emailsEmail addressContractual necessity
Improve the ServiceAggregated, anonymised usage dataBusiness Improvement Exception (PDPA s.17)

We do not sell your personal data. We do not use your data for advertising profiling or share it with marketing third parties.

4. Third-Party Data Processors

We engage the following sub-processors, each under a data processing agreement that requires them to protect your data to a standard comparable to the PDPA:

Cloud Infrastructure & Authentication Provider (United States)

Provides authentication, database storage, and file storage for the Service. Data is stored in a Singapore-region database where available. This provider maintains industry-standard security certifications.

Google LLC (United States) — Google Sign-In

Provides identity verification when you choose "Sign in with Google." Your use of Google Sign-In is also governed by Google's Privacy Policy.

Google LLC — Google Maps Platform

Powers address autocomplete in the tag configuration form.

Web Hosting & Delivery Provider (United States)

Hosts and serves the Service globally. Network-level logs (including IP addresses) may be processed by this provider for security and performance purposes.

Transfer of personal data to these overseas processors is covered by appropriate contractual safeguards in accordance with PDPA Part IX (Transfer Limitation Obligation).

5. Publicly Displayed Data

The profile information you add to your NFC tag (name, title, organisation, address, links, photo) is displayed publicly to anyone who scans your tag or visits your tag's URL. This is the core function of the Service. Please only include information you are comfortable making publicly available. You can update or delete this information at any time from your dashboard.

For our secure NFC tags, each tap generates a unique, one-time URL. This means your link page URL cannot be meaningfully shared or replayed — only a physical tap of your tag opens the page.

6. Data Retention

Data CategoryRetention Period
Account data (email, auth credentials)Until account deletion, then purged within 30 days
NFC tag profile dataUntil you delete the tag or your account
Tag scan logs (IP, user agent)90 days, then anonymised or deleted
Uploaded avatar imagesUntil replaced or account deleted
Session tokens / cookiesUntil sign-out or 7-day expiry

We retain data only as long as necessary for the purposes described in this policy or as required by applicable law. In accordance with PDPA s.25 (Retention Limitation Obligation), data is securely deleted or anonymised when no longer needed.

7. Your Rights Under the PDPA

Under Singapore's PDPA, you have the following rights:

Access

Request a copy of the personal data we hold about you and information on how it has been used or disclosed in the past 12 months.

Correction

Request correction of inaccurate or incomplete personal data. You can update most profile data directly via your dashboard.

Withdrawal of Consent

Withdraw consent for data processing at any time. Note that withdrawing consent for essential processing (e.g., account authentication) may mean we can no longer provide the Service to you.

Data Portability

Request transmission of your data to another service in a commonly used machine-readable format (where technically feasible, per PDPA s.26H).

To exercise any of these rights, email our DPO at contact@creo.farm. We will respond within 30 days. We may need to verify your identity before processing your request.

8. Security

We take reasonable security measures to protect your personal data, including:

  • Encryption of data in transit (HTTPS/TLS) and at rest
  • Password hashing using industry-standard algorithms
  • Database access controls limiting data to authorised systems only
  • Hardware-level cryptographic verification for secure NFC tag taps
  • API key separation with restricted access scopes

No system is completely secure. In the event of a data breach that is notifiable under PDPA s.26C, we will notify the Personal Data Protection Commission (PDPC) within 3 calendar days of assessment and notify affected individuals as soon as practicable.

9. Children's Data

The Service is not directed at children under 14. We do not knowingly collect personal data from children under 14 without verifiable parental consent. If you believe we have collected data from a child under 14, please contact us at contact@creo.farm and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email (if you have an account) or by a prominent notice on the Service before the change takes effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Service after changes are published constitutes your acceptance of the updated policy.

11. Complaints and Regulatory Contact

If you have a concern about how we handle your personal data that we have not resolved to your satisfaction, you may lodge a complaint with the Personal Data Protection Commission (PDPC):

Personal Data Protection Commission (PDPC)

10 Pasir Panjang Road, #03-01 Mapletree Business City, Singapore 117438

Website: www.pdpc.gov.sg

12. Contact Us

For any questions about this Privacy Policy or your personal data:

CREO.FARM PTE. LTD.

Singapore

Email: contact@creo.farm


© 2026 CREO.FARM PTE. LTD. · Singapore · PDPA Compliant